Phatthanasin makes every effort to provide every customer with a prompt and efficient delivery service.
We use Airmail or EMS by Thailand Post to ship our all orders. Please note that you will be liable for any local duties and taxes that may be incurred.
All orders will be despatched within 2 business days usually. Orders placed Sat-Sun will be processed over the weekend but not despatched until Mon.
Customers are sent an email upon dispatch of their orders. Where applicable customers are also sent tracking information to enable them to track their deliveries.
Delivery charges are calculated using volumetric weight. In simple terms this means the bigger the item(s) you order the higher the delivery cost. For more details, please use Shipping Estimator.
|For carving knives or some books, we use a envelope with cushioning. We usually use Thailand Post's official envelope.|
|For goods which is bigger than envelope, we use a corrugated board with cushioning. We usually use Thailand Post's official corrugated board.|
|We use crumpled newspaper.|